Before using the Online Banking or Online Bill Payment
services, please read the Electronic Fund Transfers (EFT)
Disclosure Statement by clicking on the link
below which discloses important information concerning your rights and
obligations:
What is
Internet Banking? Wyoming State
Bank
Online Banking is a convenient way to access your
accounts without going to the Bank. Wyoming State Bank is
available to you from your home or office - 24 hours a
day, 7 days a week just by using your personal
computer.
What Can I Do
With Internet Banking? You can
access your checking, savings, line of credit,
certificates of deposits, or loans to verify balances,
*transfer money between accounts, and export information
to your personal financial software.
*Some
restrictions apply to transfers (ask our Customer
Service Representatives for clarification).
We use “Real
Time Access” for our balance information. This means
that the balance you see at home is exactly what the
balance shows at the bank.
How Much Does
Internet Banking Cost? The service
is free for our customers.
Is Internet
Banking Private and Secure? Yes it is. We
have incorporated state-of-the-art security into
Wyoming State Bank Online Banking to ensure both privacy and
security. We require passwords, data encryption,
firewalls and internal security procedures.
What Is Data
Encryption? 128-bit
electronic data encryption provides privacy for the data
flowing between your computer and the bank’s online
server.
What is a
Firewall? Our computer
systems are protected by a system of filtering routers
and firewalls, which create a protective shield between
the outside Internet and the internal network of
Wyoming State Bank. We use several layers of technology to
ensure that your Internet transactions are secure and
tamper-proof.
What Can I Do
To Protect Myself? Your Access
ID and Password provide one of the most important
security features for Internet Banking. Because you can
select and change your password at anytime, you can
prevent unauthorized online access to your
accounts.
Other
security tips:
Keep
your web browser software up-to-date to take advantage
of the latest security enhancements.
Take
precautions to keep your computers free from viruses
that might be used to capture password
keystrokes or send information from your hard
drive.
Please be
careful where you choose to do your Internet Banking and
what you do with your transaction data. DO NOT use
coffee shop Internet hook-ups or rented computers.
Computers can be configured to capture private
information from unsuspecting Internet users.
If you get an
unexpected web page asking you for your credit card,
password or account information, DO NOT disclose
this information.
DO NOT share
diskettes that contain confidential information even if
you think you have erased the information.
It is a good
idea to shred printouts of your account information
before discarding them.
What
Equipment Do I Need? For PC
Banking you will need an IBM-compatible personal
computer, running Windows version 3.1 or later, and a
compatible modem. Your browser must support 128-bit
encryption. To access Wyoming State Bank Online Banking you need
Internet access and a browser with a version of 5.5 or
higher (for best results use Internet
Explorer).
Can
I Access Internet Banking Through My Current Internet
Service? Yes.
The browsers that we require work with most Internet
service providers.
Does Internet
Banking Work With Quicken and Microsoft Money?
Yes, it does.
Data can be downloaded to spreadsheets such as Microsoft
Excel or other personal financial management software
such as Quicken or Microsoft Money in a “qif” file
format.
Who
Do I Contact If I Have Problems Or
Questions?
You can
contact us by calling one of our Customer Service
Representatives in Laramie at (307)
721-9100 or Cheyenne at (307) 637-7333.
How
Do I Get Started?
If you have an account with
Wyoming State Bank, you will need to go to our web site
at
www.wyomingstatebank.com, click on the “INTERNET
BANKING” button. First, please be sure to read the
Electronic Fund Transfers Disclosure Statement by
clicking on the link at the top of the page. You will then click on the “Enroll”
button, which will take you to the disclosure page.
After reading and agreeing to the disclosure, click on
the “I Understand and Agree” button. You will then
fill out the First Time Log In form.
We will then mail two (2) separate notices to you, one
with your Access ID and one with your Password.
Once you have received both notices you can go to the
Internet Banking page and click on either the
Personal Accounts button or Business Accounts. At this
time, you will input the Access ID and Password that was
sent to you, and you will then be prompted to change
your Password. You are now off and running.
Or, you can stop into any
Wyoming State Bank location and the bank's staff can help you
get started.
How
Long Will It Take To Get Setup For internet
banking? Your
Access ID and Password will be assigned and mailed to
you within 3-5 days. The Access ID and Password are
mailed in separate envelopes and mailed one day apart
for security purposes.
When
I log on for the first time I get the error message
“Invalid Security Code”. What am I doing
wrong? When
entering the Access ID and Password you received by
mail, you will need to enter them exactly as they appear
on the notice. The system is case sensitive so be sure
to enter capital letters. In addition, the letter O can
sometimes fall between numbers. This can sometimes be
confused for the number 0. Be sure to try either
option.
If I have
multiple checking and savings accounts, do I have to
enroll for each account?
When
you enroll using your account you should see all
accounts you are a signer on at Wyoming State Bank. If you do
not see all accounts they may not be linked to your
other accounts. Contact Wyoming State Bank support and we
will help you gain access to all your
accounts.
